All times are shown using the UST timezone
General Support
24 hours per day, 7 days per week, 365 days per year.
Technical Support
|
Monday
|
09:00 – 17:30
|
|
Tuesday
|
09:00 – 17:30
|
|
Wednessday
|
09:00 – 17:30
|
|
Thursday
|
09:00 – 17:30
|
|
Friday
|
09:00 – 17:30
|
|
Saturday
|
08:00 – 13:00
|
|
Sunday
|
closed
|
Billing Department and Customer Services
|
Monday
|
09:00 – 17:30
|
|
Tuesday
|
09:00 – 17:30
|
|
Wednessday
|
09:00 – 17:30
|
|
Thursday
|
09:00 – 17:30
|
|
Friday
|
09:00 – 16:30
|
|
Saturday
|
closed
|
|
Sunday
|
closed
|
Coding / Project Development Team
|
Monday
|
09:00 – 17:30
|
|
Tuesday
|
09:00 – 17:30
|
|
Wednessday
|
09:00 – 17:30
|
|
Thursday
|
09:00 – 17:30
|
|
Friday
|
09:00 – 17:30
|
|
Saturday
|
closed
|
|
Sunday
|
closed
|
Extended Support (eg. On Demand Support, Total Support or Custom Support) is available around the clock and will be given the highest priority.